Privacy Policy
Last updated: October 2025
1. Introduction
Logica Properties respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
This policy applies to all users of our website and services, including estate agents, property buyers, and general visitors.
2. Information We Collect
We collect and process the following types of information:
- Contact Information: When you submit enquiry forms or contact us, we collect your name, email address, phone number, and message content.
- Usage Data: We automatically collect information about how you use our website, including pages visited, time spent, and navigation patterns.
- Technical Data: IP address, browser type, device information, and operating system.
- Cookies and Tracking: We use cookies and similar technologies for analytics purposes (see Cookies section below).
Important: We do not collect or process any financial or transactional data. All payments and verifications occur externally through regulated partners.
3. How We Use Your Data
We use your personal data for the following purposes:
- Communication: To respond to your enquiries, provide customer support, and communicate about our services.
- Service Improvement: To analyze website usage and improve our website, features, and user experience.
- Analytics: To understand how visitors interact with our website and identify areas for improvement.
- Legal Compliance: To comply with legal obligations and protect our rights and those of our users.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Legitimate Interest: To operate our website, improve our services, and communicate with users.
- Consent: When you voluntarily provide information through contact forms or consent to cookies.
- Legal Obligation: To comply with UK data protection laws and other legal requirements.
5. Third-Party Data Processors
We may share your data with the following trusted third-party service providers:
- Google Analytics: For website traffic analysis and user behavior insights (anonymized data).
- Firebase Hosting: For secure website hosting and content delivery. No financial or sensitive data is stored on Firebase.
These third parties are contractually obligated to process data in accordance with UK GDPR and only for the purposes we specify.
6. Data Retention and Your Rights
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Under UK GDPR, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal obligations).
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Object: Object to processing based on legitimate interests.
- Right to Data Portability: Request transfer of your data to another service provider.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for the following purposes:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Used by Google Analytics to collect anonymous usage data and help us improve the website.
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by updating the "Last updated" date at the top of this page.
10. Contact for Privacy Requests
For any questions about this Privacy Policy or to exercise your data protection rights, please contact us at: